Shipping policy
Here at Nana’s Trap Kitchen, we strive to ensure that our customers receive their orders in a timely and efficient manner.
Our shipping policy is as follows:
- We offer standard shipping to all customers. Depending on your location, shipping times may vary. Please allow 1-2 business days for processing and packaging of your order.
- Shipping rates are calculated based on the weight and size of your order, as well as your location. You will be provided with a shipping cost estimate before you place your order.
- We offer expedited shipping for an additional fee. If you require expedited shipping, please contact us before placing your order to ensure that we can accommodate your request.
- We ship to most countries worldwide. Please note that customs fees and taxes may apply to international orders. These fees are the responsibility of the customer and are not included in the shipping cost.
- Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to track your package online.
- If your package is lost or damaged during shipping, please contact us as soon as possible. We will work with you to resolve the issue and ensure that you receive your order in a timely manner.
If you have any questions or concerns about our shipping policy, please do not hesitate to contact us. We value your feedback and are committed to providing the best customer service possible